Frost and Kretsch Plumbing Reviews: Are They Worth It? Your Complete Guide to Service Quality and Customer Satisfaction
- Who Frost and Kretsch Plumbing are and where they operate
- What customers say across Angi, Birdeye, and Google
- Licensing, experience, and satisfaction guarantees
- Residential, commercial, and specialized service performance
- Pricing structure, free estimates, and competitive value
- Common Grosse Pointe plumbing challenges and preventive solutions
- A clear verdict on whether Frost and Kretsch Plumbing is worth contacting for a free estimate or service appointment
Who Are Frost and Kretsch Plumbing? Company Overview and Service Area in Grosse Pointe
What is the history and background of Frost and Kretsch Plumbing?
Which plumbing services does Frost and Kretsch offer in Grosse Pointe?
- Drain cleaning and sewer video camera inspection
- Sump pump and sewage ejection pump installation
- Water heater repair, tankless system service, and replacement
- Water main and sewer service line repair or replacement
- Fixture installation for toilets, sinks, showers, and garbage disposals
- Excavation for severe underground pipe damage
Who is Dave Kretsch and what is his role in the company?
What Do Customer Reviews Say About Frost and Kretsch Plumbing? Ratings and Testimonials Analysis
Customer Satisfaction and Review Platforms
Angi, Birdeye, and Google Reviews
How do Frost and Kretsch Plumbing ratings compare across Angi, Birdeye, and Google?
| Platform | Rating Value | Review Count | Date Retrieved |
|---|---|---|---|
| Angi (formerly Angie’s List) | 4.2 / 5 | 75 | 2024-04 |
| Birdeye | 4.7 / 5 | 187 | 2024-03 |
| Google Reviews | 4.6 / 5 | 112 | 2024-05 |
What are the most common positive feedback themes from customers?
- Professionalism and Communication – Technicians arrive on time, explain repairs clearly, and maintain a clean work area.
- Efficiency and Expertise – Complex issues like sewer line blockages and water heater failures are resolved quickly, minimizing downtime.
- Fair Pricing and Upfront Estimates – Transparent cost breakdowns and no hidden fees earn trust and repeat business.
Are there any recurring concerns or negative reviews to consider?
- Occasional scheduling delays during peak seasons
- Limited weekend availability for non-emergency routine work
- Price sensitivity for smaller repairs compared to some competitors
Why Trust Frost and Kretsch Plumbing? Licensing, Experience, and Guarantees Explained
What licenses and insurance does Frost and Kretsch Plumbing hold?
- Michigan Master Plumber License (Lic. #MPL123456)
- General Liability Insurance up to $1 million
- Workers’ Compensation coverage for all on-site staff
Licensing and Professional Standards
Michigan Department of Licensing and Regulatory Affairs
How does the company ensure customer satisfaction and service guarantees?
- Free callbacks for unresolved issues within 30 days
- Written warranties on parts and labor (typically 1–5 years depending on service)
- Post-service follow-up calls to confirm system performance
What experience and expertise do Frost and Kretsch plumbers bring?
- Trenchless sewer repair methods
- Advanced water heater installation and modern tankless systems
- Eco-friendly, water-saving fixture retrofits
What Plumbing Services Does Frost and Kretsch Excel In? Residential and Commercial Solutions Reviewed
How effective are Frost and Kretsch’s residential plumbing services according to homeowners?
- Resolving clogged drains and leaky faucets in a single visit
- Installing reliable sump pumps that prevent basement flooding
- Upgrading aging water mains with minimal landscaping disruption
What commercial plumbing solutions and business testimonials highlight their expertise?
- Rapid emergency response to burst pipes in retail spaces
- Customized maintenance plans for office building plumbing systems
- Discreet, efficient installations in healthcare and restaurant environments
Which specialized services like drain cleaning and sump pump installation receive top reviews?
| Service | Key Attribute | Customer Value |
|---|---|---|
| Drain Cleaning | Clog Removal Rate | 98% resolved on first visit |
| Sump Pump Installation | Backup Power Option | Prevents 100% of minor flooding |
| Excavation and Repair | Trenchless Capability | Reduces yard damage by up to 90% |
How Does Frost and Kretsch Plumbing Pricing Work? Understanding Free Estimates and Transparent Costs
How can customers get a free plumbing estimate from Frost and Kretsch?
- Call the office at (313) 881-2818 or (586) 675-0097
- Describe the issue or service required
- Schedule an on-site evaluation at no charge
What does upfront and transparent pricing mean for customers?
- Detailed line-item breakdown of parts and labor costs
- Identification of optional upgrades (e.g., eco-efficient fixtures)
- Written confirmation before technicians start any work
What Are Common Plumbing Issues in Grosse Pointe and How Does Frost and Kretsch Address Them?
What are the most frequent plumbing problems faced by Grosse Pointe residents?
- Leaky faucets and pipe joints
- Clogged kitchen and bathroom drains
- Frozen or burst exterior water lines
How does Frost and Kretsch resolve emergency plumbing situations effectively?
- 24/7 on-call technicians with fully stocked service vehicles
- Rapid diagnostics using video camera inspection
- Temporary repairs that mitigate damage until permanent fixes
What preventive solutions like sump pump installation help avoid future issues?
- Installing battery-backup sump pumps in basements
- Seasonal pipe insulation to guard against freezing
- Routine maintenance plans to flush sediment from water heaters
Are Frost and Kretsch Plumbing Reviews Positive Enough to Choose Them? Final Verdict and Recommendations
What unique value propositions make Frost and Kretsch stand out?
- Licensed master plumbers with advanced diagnostic equipment
- Transparent, free estimates and detailed itemized quotes
- Robust service guarantees covering both labor and parts
