Last updated: January 28, 2023 Grosse Pointe Plumbers | Frost and Kretsch Plumbing (“us”, “we”, or “our”) operates the Grosse Pointe Plumbers | Frost and Kretsch Plumbing website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://grossepointeplumbing.com
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
Name
Email address
Telephone number
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Accessibility
Online Dictionary
Readable Experience
Content Scaling
Default
Text Magnifier
Readable Font
Dyslexia Friendly
Highlight Titles
Highlight Links
Font Sizing
Default
Line Height
Default
Letter Spacing
Default
Left Aligned
Center Aligned
Right Aligned
Visually Pleasing Experience
Dark Contrast
Light Contrast
Monochrome
High Contrast
High Saturation
Low Saturation
Adjust Text Colors
Adjust Title Colors
Adjust Background Colors
Easy Orientation
Mute Sounds
Hide Images
Virtual Keyboard
Reading Guide
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
Navigation Keys
Accessibility Statement
grossepointeplumbing.com
March 4, 2026
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
The instructions provided do not adequately explain how to generate a FAQ answer. The main idea is to provide clear and specific guidelines for creating a concise, context-relevant FAQ response.
What plumbing services does Grosse Pointe offer?
Grosse Pointe Plumbing, operated by Frost and Kretsch Plumbing, offers a wide range of plumbing services including residential and commercial plumbing installations, repairs, and maintenance for issues such as leaks, clogged drains, and water heater replacements.
How is personal information protected by Grosse Pointe?
Grosse Pointe Plumbing takes measures to protect the personal information of its users, such as implementing security protocols and limiting access to sensitive data.
What types of personal information are collected?
The types of personal information collected include names, contact details, and other information required to provide the plumbing services.
How can I inquire about my privacy rights?
You can inquire about your privacy rights by contacting Grosse Pointe Plumbing's privacy department using the provided contact information. They will be able to address any questions or concerns you may have regarding the handling of your personal information.
What measures ensure the security of my data?
The security measures taken to ensure the security of your data include encryption, access controls, and regular backups to protect against unauthorized access, data breaches, and loss.
How is my information used by Grosse Pointe?
The information collected by Grosse Pointe Plumbing may be used to provide plumbing services, respond to inquiries, and communicate important updates. The privacy policy outlines the specific purposes for which personal information is utilized.
What should I do if my data is misused?
If your data is misused, you should contact us immediately to report the issue. We will investigate the matter and take appropriate actions to address the misuse of your personal information.
How can I contact Grosse Pointe for privacy concerns?
To contact Grosse Pointe Plumbing for privacy concerns, you can reach out to the company using the contact information provided in their privacy policy. This includes their physical address, phone number, and email address for inquiries or issues related to privacy practices.
What are my rights regarding personal information?
Your rights regarding your personal information include the ability to access, update, and request the deletion of the information Grosse Pointe Plumbing has collected about you. You can contact the company to inquire about or exercise these rights.
The instructions provided do not adequately explain how to generate a FAQ answer. The main idea is to provide clear and specific guidelines for creating a concise, context-relevant FAQ response.
What plumbing services does Grosse Pointe offer?
Grosse Pointe Plumbing, operated by Frost and Kretsch Plumbing, offers a wide range of plumbing services including residential and commercial plumbing installations, repairs, and maintenance for issues such as leaks, clogged drains, and water heater replacements.
How is personal information protected by Grosse Pointe?
Grosse Pointe Plumbing takes measures to protect the personal information of its users, such as implementing security protocols and limiting access to sensitive data.
What types of personal information are collected?
The types of personal information collected include names, contact details, and other information required to provide the plumbing services.
How can I inquire about my privacy rights?
You can inquire about your privacy rights by contacting Grosse Pointe Plumbing's privacy department using the provided contact information. They will be able to address any questions or concerns you may have regarding the handling of your personal information.
What measures ensure the security of my data?
The security measures taken to ensure the security of your data include encryption, access controls, and regular backups to protect against unauthorized access, data breaches, and loss.
How is my information used by Grosse Pointe?
The information collected by Grosse Pointe Plumbing may be used to provide plumbing services, respond to inquiries, and communicate important updates. The privacy policy outlines the specific purposes for which personal information is utilized.
What should I do if my data is misused?
If your data is misused, you should contact us immediately to report the issue. We will investigate the matter and take appropriate actions to address the misuse of your personal information.
How can I contact Grosse Pointe for privacy concerns?
To contact Grosse Pointe Plumbing for privacy concerns, you can reach out to the company using the contact information provided in their privacy policy. This includes their physical address, phone number, and email address for inquiries or issues related to privacy practices.
What are my rights regarding personal information?
Your rights regarding your personal information include the ability to access, update, and request the deletion of the information Grosse Pointe Plumbing has collected about you. You can contact the company to inquire about or exercise these rights.
